In this modern day and age, companies like Yelp have made a business out of Reviews. As a consumer, reviews are often used to feel out a company you are considering using and are looking to do some research on. As a business, we love good reviews. But to have such a thing as a good review, means we have to have such a thing as a bad review. No one likes bad reviews, except the person who put it there as a tool of negativity for (usually) self gain. If you have been in business for 10+ years, and your business is a sensitive one-as if you provide people a place to live-you are bound to have some reviews. Home is where the heart is, many people say and the heart is the source of emotion. We ourselves have more people that like us than don't like us-but they don't often leave reviews. If you called and spoke to them though, they would be happy to tell you about what it was like to be a tenant with us. But where there is good, there can also be bad. Not many people know ...